- Serve as the lead point of contact for all customer account management matters.
- Build and maintain strong, long-lasting client relationships.
- Negotiate contracts and close agreements to maximize profit.
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Liaise between the customer and internal teams.
- A Bachelor's degree in Business Administration, Sales or relevant field.
- Proven account management or other relevant experience.
- Experience in delivering client-focused solutions based on customer needs.
- Excellent listening, negotiation and presentation skills.
- Excellent verbal and written communications skills.